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Owned and operated by Hobelman Healing, LLC, we welcome every question about fire tables, patio sets, hot tubs, and saunas.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Once your order ships, you will receive a tracking number by email so you can follow its journey to your door.
How do I track my order?
After your order ships, we send a confirmation email with a tracking link. You can also reply to that email or contact us at support@stonefirehaven.com if the tracking details are unclear or if you need an update on a specific item.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your backyard, please review our Return Policy page for full details on how to start a return and what conditions apply.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Contact us within 30 days of delivery with your order number and the item you would like instead, and we will walk you through the next steps as outlined in our Return Policy.
What materials are your fire tables made from?
Our fire tables feature durable construction designed for year-round outdoor use. Each product listing includes specific material details such as stone composite, steel, or concrete so you can choose the right match for your patio or deck.
Do hot tubs and barrel saunas require assembly?
Assembly requirements vary by product. Each listing includes detailed information on what setup involves so you know exactly what to expect. Be sure to check the product description and any included documentation before your delivery arrives.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), delivered to your door.
30-Day Returns
Not the right fit for your outdoor space? Our 30-Day Returns policy is outlined on our Return Policy page.